Intercom Alternative without the Premium Price
Escape Intercom's high per-seat costs and complexity. HelpKit delivers superior help center features at a fraction of the price, powered by Notion's familiar interface.
Common Intercom Pain Points:
- Intercom's per-seat pricing ($29-$132/seat/month) adds up extremely fast
- Forces you to buy the entire Intercom suite for basic help centers
- Limited formatting and content creation capabilities
- Suboptimal standalone help center experience
The Best Companies Are Using HelpKit
The ultimate alternative to Intercom for
customer support
Unlike Intercom, HelpKit is specifically optimized for creating help centers and documentation sites and comes with everything you need to run a professional customer support operation: Search engines can easily find your help articles, full-text & AI search bar, article analytics, embeddable widget and much more.
Powered by NotionYour content stays in Notion
Professional LookBlow away customers by how professional HelpKit looks
From an integrated table of contents to image previews, everything is designed to deliver an unmatched user experience. Unlike potentially unrefined pages with distracting URLs and links, HelpKit ensures a clean, professional interface that your customers will love.
Custom DomainConnect your custom domain
Make it match your brand by connecting your own subdomain so that it looks like support.piedpiper.com
Powerful SearchComes with full-text search – supercharged by AI
Multi-Language & VersionsPresent your knowledge base in multiple languages
AnalyticsOptimize your help articles
SEOMade for SEO
We cache your Notion data to serve your customers the fastest knowledge base site on earth and keep your site up even when Notion is down. Another amazing side benefit: Google, Bing and other search engines love to rank our fast websites.
Gated ContentProtect access to your knowledge base
IntegrationsIntegrate flawlessly with the systems you rely on
I love using Notion to write articles and then HelpKit takes care of the rest. It’s easy and beautiful. The help widget and analytics works great and is worth the price all on its own. Even if you haven’t used Notion, you’ll pick it up super fast and you’ll love how easy it is to update your articles.
Testimonial from Fred Cutler
CEO at
Standalone Center
Create a public or internal protected help center or documentation site with your own domain, custom appearance and SEO optimization
Embeddable Widget
Install our widget on your web/mobile app so users can get their answers quickly in context. Learn more about our embeddable widget and mobile app SDKs
Compare
HelpKit vs Intercom
Let's have a look how HelpKit outperforms Intercom feature by feature.
| Features | HelpKit | Intercom |
|---|---|---|
| Cost for Help Centers | From $39/month total | From $29/seat/month (minimum team size) |
| Standalone Help Centers | Purpose-built for help centers | Add-on to messaging platform |
| Content Creation | Full Notion editing power | Limited text editor |
| Embeddable Widget | Limited functionality | |
| AI-Powered Search | Additional $0.99 per resolution | |
| Custom Branding | Full customization | Limited branding options |
| SEO Optimization | Built-in SEO features | Basic SEO support |
| Per-Seat Scaling | No per-seat costs | Expensive per-seat model |
"With Helpkit we literally went from 0 to fully functional knowledge-base in 1 hour! The best thing about Helpkit is it allows my non-technical co-founder to do 95% of the work and manage our knowledge-base. We signed up because of how beautiful and well-designed the product is!"
Testimonial from Dan Kelly, CEO at Adjust Square.
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who are using
HelpKit
Help Center
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🚀 Stop wasting time with outdated help center software
Watch Dominik create a full help article using Notion + ChatGPT in under 5 minutes. No clunky and bloated help center software. No formatting headaches. Just a fast, clean workflow that actually works.
👉 What you'll learn:
Want to migrate from Intercom?
We'll seamlessly import your existing content from Intercom into our powerful Notion-based help center. Our migration experts handle everything so you can focus on what matters most.
Lightning Fast
Complete migration in 2-3 days
100% Accurate
Preserve all formatting & structure
Zero Hassle
We handle everything for you
Frequently asked questions
You have questions about how HelpKit compares as a Intercom alternative? 🤔 We have the answers. If you can't find the answer you are looking for simply reach out.
- Why is HelpKit more cost-effective than Intercom for help centers?
- HelpKit starts at $39/month total for three users, while Intercom charges $29-$132 per seat per month. For a team of just 5 people, Intercom costs $145-$660/month vs HelpKit's flat $39. The savings are massive and scale dramatically with team size.
- Can HelpKit work as a standalone help center solution unlike Intercom?
- Absolutely! HelpKit is purpose-built for help centers, unlike Intercom which is primarily a messaging platform where help centers are just an add-on. You get a dedicated, feature-rich help center platform without paying for messaging features you don't need.
- How does content creation in HelpKit compare to Intercom?
- HelpKit uses Notion's full editing power including rich formatting, multimedia, databases, and collaborative editing. Intercom has a limited text editor that lacks advanced formatting options and multimedia support that modern help centers require.
- What SEO advantages does HelpKit have over Intercom?
- HelpKit is built for SEO with fast loading times, clean URLs, structured data, and sitemap generation. Intercom has basic SEO support since it's designed primarily for logged-in users, not public help centers that need to rank well in search engines.
- Does HelpKit offer better customization than Intercom?
- Yes! HelpKit provides full customization including custom domains, branding, themes, and layout options. Intercom has limited branding options since it's designed to match Intercom's messaging interface, not serve as a standalone help center site.
- Can I migrate from Intercom to HelpKit easily?
- Migration is straightforward - recreate your content in Notion (often improving it in the process), connect to HelpKit, and you're live. You'll often find Notion's editor makes organizing and writing help center content much easier than Intercom's limited interface.
About HelpKit
I want you to deal with less support and
make your knowledge base work for you
Hey 👋
I’m Dominik, the founder of
HelpKit.
There are already a couple of knowledge base softwares out there to help you improve your customer support. And while most of them are certainly doing a good job, are they actually making use of the best content management system in the world?
I have been using Notion for a few years now. It's an
amazing tool for storing and organizing all of my company's knowledge
and documentation. After a while, I realized that I need something
that I can expose to my customers. I didn't want to leave Notion.
Furthermore, it should feel similiar to tools such as Intercom or
Zendesk.
Since I couldn't find the right solution –
I built HelpKit. Sure, you can publish your Notion
page on its own but it might come across as unprofessional. The messy
Notion url, distracting links pointing to Notion and the lack of
customizability are just a few disadvantages...
HelpKit is solving all of this. It is for businesses who need an easy way to create a reliable knowledge base powered by Notion.
— Dominik Sobe, Founder
📖 Read our full Intercom in-depth review
Ready to turn your Notion pages into a
professional
Join 350+ happy customers reducing their support ticket load and getting customers to their answers quickly.