For Mobile Apps
In-App Help That Ships Without an App Update
Your users hit a question, tap Help, and get the answer inside your app. HelpKit turns your Notion docs into a mobile help center you update by editing a page, with no release cycle and no review wait.
The Best Companies Are Using HelpKit
Ratings absorb your support failures
Mobile users rarely email support. They leave a one-star review or uninstall. Answers available inside the app catch the frustration before the review does.
FAQ changes shouldn't need a release
Hardcoded help screens mean every corrected typo rides the next build through app review. Docs synced from Notion update the moment you edit them.
Web help centers feel wrong in-app
Kicking users out to a browser mid-task loses them. Help should open natively, inside the experience they're already in.
Watch it work
A native help center in your app, start to finish
Prefer to read it? The full walkthrough covers installation, context-aware help and the contact form step by step. Read the React Native tutorial →
What you get
Everything included, nothing to build
Native mobile SDK
Our help center SDK embeds your docs natively in iOS and Android apps, so help opens in-app instead of a browser tab.
Edit in Notion, live in the app
Support edits a Notion page and every user sees the update instantly. No build, no review queue, no versioned help content.
AI answers on the go
Users type their question in their own words and get an answer from your docs, sized for a phone screen.
One source for app and web
The same Notion workspace powers your in-app help, your web help center, and your AI answers. Write once.
Context-aware help, not one big menu
Open a single article or category from anywhere in the app, so the billing screen opens billing help rather than a search box.
A contact form that carries the context
When docs don't answer it, users write in without leaving the app, and you can attach app version, device and plan automatically.
Powered by HelpKit AI
Answers before anyone has to ask you
HelpKit AI is trained on your own content. Visitors ask questions in plain language and get an instant answer, with links back to the article it came from.
- ✓Trained automatically on every article you publish
- ✓Answers cite the source article, so nothing is invented
- ✓Works around the clock, in every timezone your users are in
Why your docs belong in Notion
The docs tool your team already knows how to use
Everyone can edit, today. Your team writes in Notion already, so there's no docs platform to learn, no markdown to teach, and no developer bottleneck between "we should update that article" and it being updated.
Docs stay current. Documentation goes stale when updating it is a chore. Editing a Notion page is not a chore, which is why Notion-based docs actually get maintained.
One source of truth. Your knowledge lives in one workspace instead of being copy-pasted into a separate docs system that drifts out of date the same week.
HelpKit adds the pro layer. Notion is the editor; HelpKit is the publishing engine: your domain, search, AI answers, analytics, and access control on top of the pages you already have.
How it works
Your help center, live in three steps
- 1
Write help docs in Notion
Onboarding, troubleshooting, and billing answers where your team already writes.
- 2
Drop in the SDK
Add the help center to your app with our mobile SDK, or link the web version.
- 3
Update without releasing
Edit Notion, and every installed copy of your app serves the new answer.
Mobile teams run their in-app help on HelpKit to keep support answers current across every app version without shipping a build.
Included on every plan
Everything a professional site needs
Fully branded
Your logo, colours and typography. No HelpKit badge on paid plans.
Your custom domain
Serve on help.yourdomain.com with SSL included, so SEO authority stays yours.
Multilingual
Run several languages from one workspace, without a duplicate system per market.
Instant search
Full-text search that returns answers as visitors type, across every article.
Insights that name gaps
See what people searched for and did not find, so you know which article to write next.
Protected access
Public, password, email allow-list or JWT via your own login. Set it per project.
Embeddable widget
Answers inside your product, without sending anyone out to a browser tab.
AI-readable by default
llms.txt and clean semantic markup, so assistants can quote your docs correctly.
Edits go live instantly
Publish from Notion. No rebuild, no release, no ticket to the web team.
With Helpkit we literally went from 0 to fully functional knowledge-base in 1 hour! The best thing about Helpkit is it allows my non-technical co-founder to do 95% of the work and manage our knowledge-base. We signed up because of how beautiful and well-designed the product is!
Testimonial from Dan Kelly
CEO at Adjust Square
Frequently asked questions
How does the mobile SDK work? +
The HelpKit SDK embeds your help center natively in your iOS or Android app. Users browse and search your docs in-app, and content stays in sync with your Notion workspace. See our help center SDK page for integration details.
Do help content updates require an app release? +
No. That is the core advantage: your help content lives in Notion and syncs to the app automatically, so corrections and new articles reach users immediately, regardless of which app version they run.
Can the same docs power our website help center too? +
Yes. One Notion workspace feeds your in-app help, a web help center on your domain, and AI answers. You maintain one set of articles for every surface.
Does this help with app store ratings? +
It removes a common trigger for bad reviews: a stuck user with no visible path to an answer. In-app self-service resolves the frustration in the moment, which is exactly when ratings are decided.
Ready to turn your Notion pages into a
professional
Join 1000+ happy customers reducing their support ticket load and getting customers to their answers quickly.