📖 HelpKit Blog

Learn about tips and ideas on how to improve your customer support, build a super smooth business with Notion and find out about the latest news on HelpKit.

7 Best Internal Wiki & Employee Handbook Tools in 2026
best tools

7 Best Internal Wiki & Employee Handbook Tools in 2026

11 min read

Internal wiki tools compared for 2026: HelpKit, Notion, Nuclino, Slab, Tettra, Confluence and Guru. Which fits your team depends on one question most guides skip.

7 Best Knowledge Base Tools for Universities & Colleges (2026)
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7 Best Knowledge Base Tools for Universities & Colleges (2026)

12 min read

Knowledge base software for higher education, compared on what decides it: pricing model, SSO, accessibility and departmental procurement.

Still Running Your Help Center on notion.site? Read This First
Guides

Still Running Your Help Center on notion.site? Read This First

6 min read

Running your help center on a raw notion.site link? It quietly costs you branding, search, SEO authority and AI visibility. Here is the audit.

7 Best GitBook Alternatives in 2026 (For Docs & Help Centers)
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7 Best GitBook Alternatives in 2026 (For Docs & Help Centers)

8 min read

The best GitBook alternatives in 2026: HelpKit, Mintlify, Docusaurus, Document360, Archbee, MkDocs and ReadMe, compared on who writes your docs.

7 Best Notion Help Center Tools in 2026 (Free & Paid)
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7 Best Notion Help Center Tools in 2026 (Free & Paid)

9 min read

The 7 best tools for turning Notion into a help center in 2026, compared on search, AI-readiness, analytics, design and team editing.

Notion Custom Domain: All 3 Ways to Set One Up (2026)
Guides

Notion Custom Domain: All 3 Ways to Set One Up (2026)

6 min read

Three ways to put Notion content on your own domain in 2026: Notion's add-on, a publishing tool, or a DIY reverse proxy. What each costs.

How to Publish a Notion Page to the Web (2026 Guide)
Guides

How to Publish a Notion Page to the Web (2026 Guide)

7 min read

Publishing a Notion page takes three clicks. Here are the six gotchas worth knowing first, from exposed emails to a four-week indexing delay.

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Best help desk ticketing software [Guide 2026]

4min

Help desk ticketing software is a simple and efficient way to manage customer inquiries. Learn about the best help desk ticketing software for 2026.

Guides

How to Add a Native Help Center to Your React Native App | Mobile SDK

7min

Learn how to embed a professional help desk in your React Native app using Notion and HelpKit's Mobile SDK. Reduce support tickets and boost UX in minutes.

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Best HelpDesk Tools (Buyer’s Guide 2026)

4min

Helpdesk tools are a lifesaver when it comes to SaaS. Learn about the best HelpDesk Tools for 2026.

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Best software documentation tools 2026

3min

Let’s discover the best software documentation tools to get you started.

HelpKit Insights

How We Achieve A Sub-2% Churn: We Keep It Human

8min

How we achieved sub-2% churn by doing what every SaaS expert says NOT to do: keeping customer support personal and human. 4 years of data inside.

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Best Live Chat Tools – Definitive Guide 2026

4min

Live chat tools are excellent for pre-sale communication and customer support. Learn about the best Live Chat tools for 2026

Guides

How to Create a Paid Membership Site With Notion and Lemonsqueezy

5 min

Want to sell your Notion content? Let’s learn how to use Lemonsqueezy and HelpKit to turn Notion into a paid membership website.

Customer Support Tips

6 Expert Tips to Make Your Customer Support Easier

4 min

We asked our HelpKit customers, leaders in their industries, one simple question: "What is your top tip to improve customer support?” Here are their answers.

Case Studies

Scaling Support with Ease: Email Love’s Success Story with HelpKit

5 min

Discover how Email Love leveraged HelpKit to transform its support process, from simplifying documentation creation to improving customer self-service.

Notion Tips

What Is Notion Sites? Can You Build a Help Center with It?

5 min

Discover how to transform Notion Sites into a professional help center. Learn about the benefits and limitations, and how HelpKit enhances your help center experience.

Case Studies

How HelpKit Improved Easlo’s Growing Notion Template Empire

5 min

Learn how HelpKit enhanced Easlo's Notion template business, making customer support easier with an efficient help center, and boosting productivity for growth.

best tools

Document360 review and a better alternative

3min

Let’s have a look at Document360, a well-known knowledge base tool, and see whether there is a better alternative to it in the market.

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Intercom review and a better alternative

3min

Let’s have a look at Intercom, an affordable and popular help desk software, and examine its benefits and drawbacks, as well as look into a better alternative.

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Gitbook review and a better alternative

3min

Let’s have a look at Gitbook, an affordable and popular help desk software, and examine its benefits and drawbacks, as well as look into a better alternative.

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Crisp review and a better alternative

3min

Let’s have a look at Crisp, an affordable and popular help desk software, and examine its benefits and drawbacks, as well as look into a better alternative.

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HappyFox review and a better alternative

3min

Let’s have a look at HappyFox, an affordable and popular help desk software, and examine its benefits and drawbacks, as well as look into a better alternative.

Notion Tips

The 5 Best Notion Tools for Your Business

5 min

Elevate your Notion experience with the best notion tools, addons, and extensions available for your business. Find out how these plugins can enhance your workflow.

Case Studies

Simplifying Support in the Blockchain Space: Step3's Success with HelpKit

4 min

Learn how Step3 is utilising HelpKit internally as well as externally to supercharge their support experience.

Guides

Secure Your Notion Pages: Password Protect with HelpKit

5 min

Learn to password protect your Notion pages effortlessly with HelpKit. A simple, no-code solution for enhanced Notion page looks and security. Get started now!

Guides

How to Create a Members-only Notion Site with an Email List

5 min

Let's explore how you can effortlessly manage membership access to your Notion site with HelpKit and an email list in Notion.

Notion Tips

Introducing Notion Expert GPT: Your Free Notion ChatGPT Assistant

5 min

We made Notion Expert GPT so you hopefully don’t have to go through the Notion docs ever again.

Notion Tips

Mastering Notion Calendar: The Ultimate Guide

8 min

Master the Notion calendar with our comprehensive guide. Explore tips, tricks, and features for maximizing your productivity.

Guides

How to Use Notion to Create a Help Center for your Company

7 min

Learn how to use Notion to create a help center for your company. Discover the power of your Notion knowledge base in streamlining customer support.

Case Studies

Top-Notch Support: Forever Booked's HelpKit Experience

3 min

Discover Forever Booked transformed the way they handle customer support and training with HelpKit.

best tools

Freshdesk review and a better alternative

3min

Let’s have a look at Freshdesk, an affordable and popular help desk software, and examine its benefits and drawbacks, as well as look into a better alternative.

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HelpCrunch review and a better alternative

3min

Let’s have a look at HelpCrunch, an affordable and popular help desk software, and examine its benefits and drawbacks, as well as look into a better alternative.

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Zoho Desk review and a better alternative

3min

Let’s have a look at Zoho Desk, an affordable and popular help desk software, and examine its benefits and drawbacks, as well as look into a better alternative.

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Help Scout review and a better alternative

3min

Let’s review Help Scout, a help desk software, and examine its benefits and drawbacks, as well as look into a better alternative.

best tools

Zendesk review and a better alternative

3min

Let’s have a look at Zendesk, a well-known customer support tool, and see whether there is a better alternative to it in the market.

Case Studies

Unleashing Efficiency with HelpKit: Elephas Path to Stress-Free Support

3 min

Learn how Elephas harnesses HelpKit to not only decrease customer inquiries but also to offer a better, more efficient user support experience.

Case Studies

Driving a 50% Decrease in Support Tickets: Senja.io's Success with Self-Service

3 min

Learn how Olly Meakings, founder of Senja.io, transformed their customer service experience with HelpKit.