For Whop Creators
Answer Your Members Before They DM You
Every community and digital product generates the same questions: access, billing, how do I use this. HelpKit turns your Notion notes into a branded help center that answers members instantly, so you can create instead of repeating yourself.
The Best Companies Are Using HelpKit
The same DMs, every day
How do I access the content? Where's my invite? How do I cancel? Creator support is repetitive by nature, and DMs don't scale with your member count.
Confusion becomes refunds
A member who can't figure out access doesn't debug it. They request a refund. Instant answers at the moment of confusion protect revenue directly.
Premium products need premium presentation
You're charging for expertise. A polished help center on your domain reinforces the value; a pinned message with FAQs undercuts it.
What you get
Everything included, nothing to build
Member docs from your Notion notes
Your onboarding guides and FAQs probably exist in Notion already. Publish them as a branded, searchable site in 15 minutes.
Members-only access
Email-list protection keeps paid guides for paying members: approve their email at purchase and your premium content stays gated.
AI answers around the clock
Members ask in their own words at any hour and get answers from your content, with your voice, while you sleep.
One help center across products
Run docs for each community, course, or product separately, or one hub for everything, all from one Notion workspace.
Control exactly who gets in with protected access
Paid communities live or die on access control. Approve the emails of people who bought, and your premium material stays for them only.
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Password protection
- Protect your whole site with a single password. The simplest and most efficient access control, and you can rotate it whenever you need to.
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Restricted email list
- Define exactly who can access your site with an approved email list. It lives in Notion, so it works with Zapier and Make out of the box.
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Custom backend authentication
- Authenticate visitors with your own login system and fully control who gets in. Ideal for internal documentation and enterprise portals.
Powered by HelpKit AI
Answers before anyone has to ask you
HelpKit AI is trained on your own content. Visitors ask questions in plain language and get an instant answer, with links back to the article it came from.
- ✓Trained automatically on every article you publish
- ✓Answers cite the source article, so nothing is invented
- ✓Works around the clock, in every timezone your users are in
Why your docs belong in Notion
The docs tool your team already knows how to use
Everyone can edit, today. Your team writes in Notion already, so there's no docs platform to learn, no markdown to teach, and no developer bottleneck between "we should update that article" and it being updated.
Docs stay current. Documentation goes stale when updating it is a chore. Editing a Notion page is not a chore, which is why Notion-based docs actually get maintained.
One source of truth. Your knowledge lives in one workspace instead of being copy-pasted into a separate docs system that drifts out of date the same week.
HelpKit adds the pro layer. Notion is the editor; HelpKit is the publishing engine: your domain, search, AI answers, analytics, and access control on top of the pages you already have.
How it works
Your help center, live in three steps
- 1
Collect your answers in Notion
Access steps, billing questions, and how-to guides for your product.
- 2
Connect HelpKit
Branding, your domain, and member-only protection if you need it.
- 3
Link it in your community
Onboarding messages and pinned posts point to the docs. DMs drop.
Creators and digital-product sellers run member docs on HelpKit to reclaim the hours that repetitive questions used to eat.
Included on every plan
Everything a professional site needs
Fully branded
Your logo, colours and typography. No HelpKit badge on paid plans.
Your custom domain
Serve on help.yourdomain.com with SSL included, so SEO authority stays yours.
Multilingual
Run several languages from one workspace, without a duplicate system per market.
Instant search
Full-text search that returns answers as visitors type, across every article.
Insights that name gaps
See what people searched for and did not find, so you know which article to write next.
Protected access
Public, password, email allow-list or JWT via your own login. Set it per project.
Embeddable widget
Answers inside your product, without sending anyone out to a browser tab.
AI-readable by default
llms.txt and clean semantic markup, so assistants can quote your docs correctly.
Edits go live instantly
Publish from Notion. No rebuild, no release, no ticket to the web team.
With Helpkit we literally went from 0 to fully functional knowledge-base in 1 hour! The best thing about Helpkit is it allows my non-technical co-founder to do 95% of the work and manage our knowledge-base. We signed up because of how beautiful and well-designed the product is!
Testimonial from Dan Kelly
CEO at Adjust Square
Frequently asked questions
How do I keep paid content for members only? +
Use email-list protection: when someone joins your product, add their email to the approved list and they get access to the protected help center. Cancelled members come off the list, and the content stays gated.
What should creator docs cover first? +
The access flow (the number one source of DMs), billing and cancellation questions, and a getting-started guide per product. Ten solid articles typically absorb most repetitive questions.
I run multiple products. One help center or several? +
Either works. A separate help center per product keeps each audience focused; a single hub with categories per product is simpler to maintain. Both run from one Notion workspace and one account.
Does this replace my community platform's FAQ features? +
It complements them. Pinned messages are fine for announcements, but they aren't searchable, structured, or on your domain. A real help center handles the depth, and your community links to it.
Ready to turn your Notion pages into a
professional
Join 1000+ happy customers reducing their support ticket load and getting customers to their answers quickly.