Zendesk Alternative for Modern Help Centers
Tired of Zendesk's complexity and high costs? HelpKit offers a simpler, more affordable way to build beautiful help centers directly from your Notion workspace.
Common Zendesk Pain Points:
- Zendesk is expensive and overly complex for simple help centers
- Limited customization and outdated design
- Poor content creation experience compared to Notion
- Requires technical setup and ongoing maintenance
The Best Companies Are Using HelpKit
The ultimate alternative to Zendesk for
customer support
Unlike Zendesk, HelpKit is specifically optimized for creating help centers and documentation sites and comes with everything you need to run a professional customer support operation: Search engines can easily find your help articles, full-text & AI search bar, article analytics, embeddable widget and much more.
Powered by NotionYour content stays in Notion
Professional LookBlow away customers by how professional HelpKit looks
From an integrated table of contents to image previews, everything is designed to deliver an unmatched user experience. Unlike potentially unrefined pages with distracting URLs and links, HelpKit ensures a clean, professional interface that your customers will love.
Custom DomainConnect your custom domain
Make it match your brand by connecting your own subdomain so that it looks like support.piedpiper.com
Powerful SearchComes with full-text search – supercharged by AI
Multi-Language & VersionsPresent your knowledge base in multiple languages
AnalyticsOptimize your help articles
SEOMade for SEO
We cache your Notion data to serve your customers the fastest knowledge base site on earth and keep your site up even when Notion is down. Another amazing side benefit: Google, Bing and other search engines love to rank our fast websites.
Gated ContentProtect access to your knowledge base
IntegrationsIntegrate flawlessly with the systems you rely on
I love using Notion to write articles and then HelpKit takes care of the rest. It’s easy and beautiful. The help widget and analytics works great and is worth the price all on its own. Even if you haven’t used Notion, you’ll pick it up super fast and you’ll love how easy it is to update your articles.
Testimonial from Fred Cutler
CEO at
Standalone Center
Create a public or internal protected help center or documentation site with your own domain, custom appearance and SEO optimization
Embeddable Widget
Install our widget on your web/mobile app so users can get their answers quickly in context. Learn more about our embeddable widget and mobile app SDKs
Compare
HelpKit vs Zendesk
Let's have a look how HelpKit outperforms Zendesk feature by feature.
| Features | HelpKit | Zendesk |
|---|---|---|
| Monthly Cost (Team Plan) | From $39/month total | From $55/agent/month |
| Setup Time | 5 minutes | Hours to days |
| Content Creation | Native Notion experience | Custom editor with limitations |
| Customization | No-code customization | Requires developers |
| AI-Powered Chat | Additional cost | |
| Embeddable Widget | Limited functionality | |
| Modern Design | Outdated templates | |
| Notion Integration | Native | None |
"With Helpkit we literally went from 0 to fully functional knowledge-base in 1 hour! The best thing about Helpkit is it allows my non-technical co-founder to do 95% of the work and manage our knowledge-base. We signed up because of how beautiful and well-designed the product is!"
Testimonial from Dan Kelly, CEO at Adjust Square.
Showcase
Check out our happy customers
who are using
HelpKit
Help Center
Documentation
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🚀 Stop wasting time with outdated help center software
Watch Dominik create a full help article using Notion + ChatGPT in under 5 minutes. No clunky and bloated help center software. No formatting headaches. Just a fast, clean workflow that actually works.
👉 What you'll learn:
Want to migrate from Zendesk?
We'll seamlessly import your existing content from Zendesk into our powerful Notion-based help center. Our migration experts handle everything so you can focus on what matters most.
Lightning Fast
Complete migration in 2-3 days
100% Accurate
Preserve all formatting & structure
Zero Hassle
We handle everything for you
Frequently asked questions
You have questions about how HelpKit compares as a Zendesk alternative? 🤔 We have the answers. If you can't find the answer you are looking for simply reach out.
- Why switch from Zendesk to HelpKit for help centers?
- HelpKit offers a much simpler and more affordable alternative to Zendesk. While Zendesk requires complex setup and ongoing maintenance, HelpKit gets you up and running in just 5 minutes with your existing Notion content. Plus, it costs significantly less than Zendesk's enterprise plans.
- How does HelpKit's content creation compare to Zendesk?
- HelpKit uses Notion's powerful editor, which is far superior to Zendesk's limited custom editor. With Notion, you get rich formatting, multimedia support, database functionality, and collaborative editing - all without the steep learning curve of Zendesk's system.
- Can HelpKit replace Zendesk for enterprise companies?
- Absolutely! HelpKit supports enterprise features like custom domains, advanced analytics, AI-powered search, content protection, and integrations with tools like Slack and Intercom. Many enterprises find HelpKit easier to manage and more cost-effective than Zendesk.
- What's the cost difference between HelpKit and Zendesk?
- HelpKit starts at $39/month for three users while Zendesk's team plan starts at $55/agent/month. That's a huge cost savings!
- How long does it take to migrate from Zendesk to HelpKit?
- Most teams migrate in under a day. You simply recreate your content structure in Notion (which is often faster and more intuitive than Zendesk's editor), connect it to HelpKit, and you're live. No complex export/import processes or developer involvement needed.
- Does HelpKit have the same analytics capabilities as Zendesk?
- HelpKit provides comprehensive analytics including article views, search queries, user reactions, and performance insights. Unlike Zendesk's basic analytics, HelpKit gives you actionable data to improve your content without the complexity of Zendesk's reporting system.
About HelpKit
I want you to deal with less support and
make your knowledge base work for you
Hey 👋
I’m Dominik, the founder of
HelpKit.
There are already a couple of knowledge base softwares out there to help you improve your customer support. And while most of them are certainly doing a good job, are they actually making use of the best content management system in the world?
I have been using Notion for a few years now. It's an
amazing tool for storing and organizing all of my company's knowledge
and documentation. After a while, I realized that I need something
that I can expose to my customers. I didn't want to leave Notion.
Furthermore, it should feel similiar to tools such as Intercom or
Zendesk.
Since I couldn't find the right solution –
I built HelpKit. Sure, you can publish your Notion
page on its own but it might come across as unprofessional. The messy
Notion url, distracting links pointing to Notion and the lack of
customizability are just a few disadvantages...
HelpKit is solving all of this. It is for businesses who need an easy way to create a reliable knowledge base powered by Notion.
— Dominik Sobe, Founder
📖 Read our full Zendesk in-depth review
Ready to turn your Notion pages into a
professional
Join 350+ happy customers reducing their support ticket load and getting customers to their answers quickly.