
Your policies, SOPs, and onboarding docs already live in Notion. HelpKit publishes them as a searchable portal on your own domain, protected by password, email list, or your existing company login. Your team gets answers; nobody needs a Notion account.

The Best Companies Are Using HelpKit




Inviting every employee into Notion means workspace clutter and accidental edits. A published portal is read-only by design: your team reads the handbook, only editors touch the source.
Move the handbook into a separate wiki tool and it starts drifting from reality the same week. With Notion as the single source, every edit publishes to the portal automatically.
Compensation policies and internal processes can't sit behind a public link. Choose password protection, an approved email list, or JWT auth so your existing login system decides who gets in.
Password, email list, or JWT authentication: if someone is signed in to your company systems, they can read the handbook. If not, they can't. No Notion help center rival offers this.
New hires ask questions in plain language ('how do I submit expenses?') and get answers pulled from your own handbook, with links to the source page.
Full-text search across every policy and SOP, forgiving of typos and phrasing. The end of 'where is that doc again?' messages.
handbook.yourcompany.com with your logo and colors. Content syncs from Notion automatically, so the portal is never the outdated copy.
A handbook is only useful if the right people can read it and nobody else can. HelpKit publishes your Notion pages as a portal and then locks it down with the access model that fits your company.
Password protection
Restricted email list
Custom backend authentication

New hires never know which page holds the answer. HelpKit AI is trained on your handbook, so they ask in plain language and get the policy back with a link to the source page.

Everyone can edit, today. Your team writes in Notion already, so there's no docs platform to learn, no markdown to teach, and no developer bottleneck between "we should update that article" and it being updated.
Docs stay current. Documentation goes stale when updating it is a chore. Editing a Notion page is not a chore, which is why Notion-based docs actually get maintained.
One source of truth. Your knowledge lives in one workspace instead of being copy-pasted into a separate docs system that drifts out of date the same week.
HelpKit adds the pro layer. Notion is the editor; HelpKit is the publishing engine: your domain, search, AI answers, analytics, and access control on top of the pages you already have.
Keep your handbook where your team already writes it, or start from our structured template.
Link your workspace, pick your access protection, connect your domain. About 15 minutes.
Your whole team gets a searchable, AI-answering handbook. Updates publish themselves.
Teams from software companies to universities run their internal knowledge on HelpKit, alongside 1000+ companies using it for customer-facing docs.
Your logo, colours and typography. No HelpKit badge on paid plans.
Serve on help.yourdomain.com with SSL included, so SEO authority stays yours.
Run several languages from one workspace, without a duplicate system per market.
Full-text search that returns answers as visitors type, across every article.
See what people searched for and did not find, so you know which article to write next.
Public, password, email allow-list or JWT via your own login. Set it per project.
Answers inside your product, without sending anyone out to a browser tab.
llms.txt and clean semantic markup, so assistants can quote your docs correctly.
Publish from Notion. No rebuild, no release, no ticket to the web team.
With Helpkit we literally went from 0 to fully functional knowledge-base in 1 hour! The best thing about Helpkit is it allows my non-technical co-founder to do 95% of the work and manage our knowledge-base. We signed up because of how beautiful and well-designed the product is!

No. The portal is a regular website on your domain. Employees open it in any browser, authenticate through the protection you chose (password, email list, or your company login via JWT), and read. Only the people who edit the handbook need access to your Notion workspace.
Yes. HelpKit supports JWT authentication, which means your current login system controls access to the handbook. Anyone signed in to your app or intranet can open the portal without a second password; anyone who leaves the company loses access automatically when you deactivate their account.
The portal updates automatically. Edit the Notion page, and the published version syncs without any exporting, rebuilding, or asking IT. That is the whole point: the handbook people read is never an outdated copy.
The same setup works for anything internal you write in Notion: SOPs, IT documentation, onboarding guides, and client portals where each client gets protected access to their own material.
Same engine, different audience. HelpKit publishes a public help center for your customers or a protected portal for your team, and many companies run both from the same Notion workspace as separate projects.
Ready to turn your Join 1000+ happy customers reducing their support ticket load and getting customers to their answers quickly.