For Chrome Extensions
Your Extension Deserves Better Than a README
Extension users who can't figure something out don't file a ticket. They uninstall and leave a review on the Web Store. HelpKit turns your Notion docs into a help center that answers them first.
The Best Companies Are Using HelpKit
Uninstall is easier than asking
Removing an extension takes two clicks. If onboarding confuses users for even a minute, they're gone. Clear, searchable guides keep them long enough to see the value.
Web Store reviews are your storefront
A handful of 'doesn't work' reviews (usually permission or setup confusion) drags your rating and your installs. A linked help center answers those questions before they become reviews.
You're a small team, maybe a team of one
Extension developers rarely have support infrastructure. A help center from your existing Notion notes is support infrastructure, minus the infrastructure.
What you get
Everything included, nothing to build
Setup and permissions guides
Visual step-by-steps for installation, permissions, and configuration, the questions that dominate extension support.
Linkable from everywhere
One URL to put in your Web Store listing, your onboarding popup, and your options page. Users land on searchable answers.
AI answers for one-person support
Users ask in plain language and your docs answer, around the clock, while you build.
Update docs as fast as you ship
Extension broke after a Chrome update? Publish the workaround by editing a Notion page, minutes after you find it.
Powered by HelpKit AI
Answers before anyone has to ask you
HelpKit AI is trained on your own content. Visitors ask questions in plain language and get an instant answer, with links back to the article it came from.
- ✓Trained automatically on every article you publish
- ✓Answers cite the source article, so nothing is invented
- ✓Works around the clock, in every timezone your users are in
Why your docs belong in Notion
The docs tool your team already knows how to use
Everyone can edit, today. Your team writes in Notion already, so there's no docs platform to learn, no markdown to teach, and no developer bottleneck between "we should update that article" and it being updated.
Docs stay current. Documentation goes stale when updating it is a chore. Editing a Notion page is not a chore, which is why Notion-based docs actually get maintained.
One source of truth. Your knowledge lives in one workspace instead of being copy-pasted into a separate docs system that drifts out of date the same week.
HelpKit adds the pro layer. Notion is the editor; HelpKit is the publishing engine: your domain, search, AI answers, analytics, and access control on top of the pages you already have.
How it works
Your help center, live in three steps
- 1
Write guides in Notion
Install, permissions, common errors, and feature how-tos.
- 2
Connect HelpKit
A branded help center on your domain in about 15 minutes.
- 3
Link it everywhere
Web Store listing, onboarding, options page. Watch confused-user reviews fade.
Browser tool and developer-product teams run their user docs on HelpKit to keep support manageable without hiring for it.
Included on every plan
Everything a professional site needs
Fully branded
Your logo, colours and typography. No HelpKit badge on paid plans.
Your custom domain
Serve on help.yourdomain.com with SSL included, so SEO authority stays yours.
Multilingual
Run several languages from one workspace, without a duplicate system per market.
Instant search
Full-text search that returns answers as visitors type, across every article.
Insights that name gaps
See what people searched for and did not find, so you know which article to write next.
Protected access
Public, password, email allow-list or JWT via your own login. Set it per project.
Embeddable widget
Answers inside your product, without sending anyone out to a browser tab.
AI-readable by default
llms.txt and clean semantic markup, so assistants can quote your docs correctly.
Edits go live instantly
Publish from Notion. No rebuild, no release, no ticket to the web team.
With Helpkit we literally went from 0 to fully functional knowledge-base in 1 hour! The best thing about Helpkit is it allows my non-technical co-founder to do 95% of the work and manage our knowledge-base. We signed up because of how beautiful and well-designed the product is!
Testimonial from Dan Kelly
CEO at Adjust Square
Frequently asked questions
Where should an extension link its help center? +
Three places: the support link in your Chrome Web Store listing, your post-install onboarding page, and the options or popup UI. Users then always have a path to an answer that isn't the review box.
What should extension docs cover first? +
Installation and permissions questions, the errors that generate your most repeated feedback, and a what-does-this-permission-mean page. Permission anxiety is a top reason users hesitate or uninstall, and a plain-language explanation converts skeptics.
Is a help center worth it for a free extension? +
If you care about ratings and growth, yes. Reviews drive installs, confused users drive bad reviews, and a searchable FAQ is the cheapest fix. Your docs already half-exist in your notes; HelpKit makes them public and searchable.
Can it handle multiple extensions? +
Yes. Run a separate help center per extension from one account and one Notion workspace, so each product's users see only their docs.
Ready to turn your Notion pages into a
professional
Join 1000+ happy customers reducing their support ticket load and getting customers to their answers quickly.