Popsy.co Alternative Customer Support Over Creator Portfolios

While Popsy.co focuses on creator portfolios and personal websites, HelpKit specializes in help centers and customer support. Get purpose-built features for reducing support tickets instead of generic website building.

Common Popsy.co Pain Points:

  • Popsy.co is designed for creators, freelancers, and personal websites - not customer support
  • Templates focus on portfolios, landing pages, and creator content rather than help centers
  • No customer support-specific features like AI search, analytics, or user feedback
  • Generic website builder approach without help center optimization
  • Limited development focus on customer support use cases
HelpKit is the best alternative

The Best Companies Are Using HelpKit

Railway.app is using HelpKit ThomasJFrank.com is using HelpKit
Opalcamera.com is using HelpKit MIT Massachusetts Institute of Technology is using HelpKit
Versapay.com is using HelpKit Softr.io is using HelpKit
Arrows.to is using HelpKit

The ultimate alternative to Popsy.co for customer support

Unlike Popsy.co, HelpKit is specifically optimized for creating help centers and documentation sites and comes with everything you need to run a professional customer support operation: Search engines can easily find your help articles, full-text & AI search bar, article analytics, embeddable widget and much more.

Powered by Notion Powered by Notion

Your content stays in Notion

Creating content, answering questions, and adding tutorial videos has never been easier with Notion's amazing editor and block types. No coding or technical skills necessary. Just sign up and connect your Notion page to get started!
Your content stays in Notion
Blow away customers by how great it looks Professional Look

Blow away customers by how professional HelpKit looks

Your customers deserve a professional looking documentation site beyond Popsy.co templates. Our platform has been built from the ground up to create a professional documentation site that's not just aesthetically pleasing but also functionally superior.

From an integrated table of contents to image previews, everything is designed to deliver an unmatched user experience. Unlike potentially unrefined pages with distracting URLs and links, HelpKit ensures a clean, professional interface that your customers will love.
Blow away customers by how great it looks
Connect your custom domain Custom Domain

Connect your custom domain

We have chosen our name for a reason. We host your project on a subdomain of our pretty helpkit.so domain such as piedpiper.helpkit.so

Make it match your brand by connecting your own subdomain so that it looks like support.piedpiper.com
Connect your custom domain
Get feedback in the form of comments and approvals Powerful Search

Comes with full-text search – supercharged by AI

HelpKit's search functionality surpasses that of Popsy.co by incorporating full-text search with our optional HelpKit AI ↗️ enhancements, turning your help articles into an interactive, 24/7 AI-powered chatbot. This sophisticated search system is tailored to ensure your users find exactly what they need quickly and efficiently.
Sophisticated search
HelpKit supports multiple languages and versions Multi-Language & Versions

Present your knowledge base in multiple languages

Create localized versions of your knowledge base for different countries or maintain separate versions of your product documentation. Serve multiple versions via subpaths such as support.piedpiper.com/fr or support.piedpiper.com/v1
Serve multiple versions of your knowledge base
Receive Article Feedback Analytics

Optimize your help articles

With HelpKit, you gain deeper insights into how your content performs. Our analytics go beyond basic metrics to include user reactions and search intents, offering you actionable feedback to continually refine your articles. This is a level of detail you won't find with Popsy.co's simpler analytics.
Easily rearrange your app screenshots and videos until satisfied
Optimized for Google, Bing and co SEO

Made for SEO

We cache your Notion data to serve your customers the fastest knowledge base site on earth and keep your site up even when Notion is down. Another amazing side benefit: Google, Bing and other search engines love to rank our fast websites.

Customize your app store preview
Receive Article Feedback Gated Content

Protect access to your knowledge base

HelpKit offers advanced content gating options, which Popsy.co lack. Whether you're looking to monetize your knowledge base or provide exclusive access to certain users, HelpKit gives you the tools to secure your content effectively, from password protection to subscriber-only access.
Easily protect and sell your HelpKit Notion site via password protect, restricted email list and more
Customize app store preview Integrations

Integrate flawlessly with the systems you rely on

While Popsy.co may offer limited integration options, HelpKit directly integrates with the tools you already use. Connect to Slack for notifications, embed your live chat widget from Intercom, Hubspot, Crisp and more. Need your app connected to HelpKit? We got you covered.
Customize your site experience
Get Started for Free →
Free 7-day trial
No credit card required
24/7 support

I love using Notion to write articles and then HelpKit takes care of the rest. It’s easy and beautiful. The help widget and analytics works great and is worth the price all on its own. Even if you haven’t used Notion, you’ll pick it up super fast and you’ll love how easy it is to update your articles.

Testimonial from Fred Cutler

CEO at

Standalone Center

Create a public or internal protected help center or documentation site with your own domain, custom appearance and SEO optimization

HelpKit Public Help Center or Documentation powered by Notion

Embeddable Widget

Install our widget on your web/mobile app so users can get their answers quickly in context. Learn more about our embeddable widget and mobile app SDKs

Help Kit Knowledge Base Widget powered by Notion

Compare

HelpKit vs Popsy.co

Let's have a look how HelpKit outperforms Popsy.co feature by feature.

Features HelpKit Popsy.co
Target Audience Customer support teams Creators and freelancers
Platform Focus Help centers and documentation Personal websites and portfolios
Customer Support Tools AI search, embeddable widgets, analytics No customer support features
Template Focus Help center-optimized layouts Creator portfolios and landing pages
Use Case Optimization Finding answers and reducing tickets Showcasing creative work
Analytics Type Support metrics and content performance General website analytics
User Experience Optimized for finding help quickly Optimized for showcasing content
Integration Focus Customer support tool integrations Creator and marketing tool integrations
Content Strategy Support documentation and FAQs Creative portfolios and personal branding
Get Started for Free →
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No credit card required
24/7 support

"With Helpkit we literally went from 0 to fully functional knowledge-base in 1 hour! The best thing about Helpkit is it allows my non-technical co-founder to do 95% of the work and manage our knowledge-base. We signed up because of how beautiful and well-designed the product is!"

Testimonial from Dan Kelly, CEO at Adjust Square.

Testimonials

Join Hundreds Of Happy Customers

See what others say about us on the world wide web 🥰

Video thumbnail

🚀 Stop wasting time with outdated help center software

Watch Dominik create a full help article using Notion + ChatGPT in under 5 minutes. No clunky and bloated help center software. No formatting headaches. Just a fast, clean workflow that actually works.

👉 What you'll learn:

Turn ChatGPT + Notion into a help center powerhouse
Use markdown from ChatGPT directly in Notion
Sync everything instantly with HelpKit
Why you'll never need a bloated help center software again
5 min watch Real workflow

Want to migrate from Popsy.co?

We'll seamlessly import your existing content from Popsy.co into our powerful Notion-based help center. Our migration experts handle everything so you can focus on what matters most.

Lightning Fast

Complete migration in 2-3 days

100% Accurate

Preserve all formatting & structure

Zero Hassle

We handle everything for you

Usually takes 2-3 days

Frequently asked questions

You have questions about how HelpKit compares as a Popsy.co alternative? 🤔 We have the answers. If you can't find the answer you are looking for simply reach out.

Why choose HelpKit over Popsy.co for help centers?
HelpKit is purpose-built for help centers and customer support, while Popsy.co is designed for creators, freelancers, and personal websites. HelpKit provides specialized features like AI-powered search, support analytics, and embeddable widgets that Popsy.co's creator-focused platform doesn't include.
How do the target audiences differ between HelpKit and Popsy.co?
HelpKit serves customer support teams, SaaS companies, and businesses that need effective help centers. Popsy.co targets creators, freelancers, YouTubers, and individuals building personal websites or portfolios. The platforms are optimized for completely different use cases.
What customer support features does HelpKit provide that Popsy.co lacks?
HelpKit includes AI-powered search for help content, article performance analytics, user feedback collection, embeddable widgets for in-context support, and customer support tool integrations. Popsy.co focuses on creator tools and doesn't have any customer support-specific functionality.
How do the templates compare between HelpKit and Popsy.co?
HelpKit's templates are optimized for help centers with layouts designed for quick information discovery and customer self-service. Popsy.co's templates focus on showcasing creative work, personal branding, and portfolio presentation - not customer support scenarios.
Which platform is better for reducing support tickets?
HelpKit is specifically designed to reduce support tickets with features like AI search, content gap analytics, and user feedback systems. Popsy.co is built for showcasing creative work and doesn't have tools focused on customer support deflection.
Can Popsy.co's templates work for help centers like HelpKit's?
While you could technically use Popsy.co's templates for help content, they're designed for creative portfolios and personal branding rather than customer support. HelpKit's help center-optimized design provides much better user experience for customers seeking quick answers to problems.
How does the analytics focus differ between platforms?
HelpKit provides customer support-specific analytics including article effectiveness, search intent tracking, and support deflection metrics. Popsy.co offers general website analytics suitable for creator content but lacks the specialized metrics needed for optimizing customer support.

About HelpKit

I want you to deal with less support and make your knowledge base work for you

Hey 👋
I’m Dominik, the founder of HelpKit.

There are already a couple of knowledge base softwares out there to help you improve your customer support. And while most of them are certainly doing a good job, are they actually making use of the best content management system in the world?

I have been using Notion for a few years now. It's an amazing tool for storing and organizing all of my company's knowledge and documentation. After a while, I realized that I need something that I can expose to my customers. I didn't want to leave Notion. Furthermore, it should feel similiar to tools such as Intercom or Zendesk.

Since I couldn't find the right solution – I built HelpKit. Sure, you can publish your Notion page on its own but it might come across as unprofessional. The messy Notion url, distracting links pointing to Notion and the lack of customizability are just a few disadvantages...

HelpKit is solving all of this. It is for businesses who need an easy way to create a reliable knowledge base powered by Notion.

— Dominik Sobe, Founder

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